Frequently Asked Questions

At Tuskers Hill Resort, we understand that planning your stay involves many questions and details. To make your experience as smooth and enjoyable as possible, we’ve compiled a comprehensive list of frequently asked questions. Whether you’re curious about our accommodations, dining options, activities, or policies, you’ll find the answers here.

General Information

The resort is about:

  • 41.9 km from Coimbatore Railway Station
  • 50.1 km from Coimbatore International Airport
  • 41.3 km from Gandhipuram Bus Stand
Tuskers Hill Resort is located in Palakkad district, Kerala, about 10 km from the Tamil Nadu-Kerala border in Anaikatti.

You can reach the resort by taking the Coimbatore – Anaikatti route or the Palakkad – Sholayur route. Alternatively, use state transport to Anaikatti and then local transport. Find directions https://www.google.com/maps/dir//tuskers-hill-by-poppys-anaikatti and choose your preferred travel mode.

Yes, special rates for business travellers are available. Contact our reservations team at +91 9894091113 for details.
We aim to accommodate guests with disabilities. Some rooms are designed to be accessible, although certain areas may be less accessible due to natural terrain. Please contact us for specific inquiries.
Currently, we do not have a fitness centre or gym, but outdoor activities like trekking and nature walks are available.

Pets are allowed under certain conditions. We welcome non-aggressive dogs and caged birds. Please refer to our pet policy for more details https://tuskershill.com/pet-policy/.

There is no elevator as our resort is built with cottages/villas. However, our staff will always be available to assist.

Accommodations & Experiences

Rooms feature a queen-size bed, electric kettle with amenities, hair dryer, and a private sit-out area. Pool villas include a balcony, living room, king-size bed, dressing room, private sit-out area, and open shower.
Yes, we can arrange an additional bed at an extra charge. Please contact the front desk for further details.
Yes, each room at Tuskers Hill Resort is equipped with a dedicated workspace for your convenience.
Yes, all rooms feature private sit-out areas with scenic views.
Yes, we offer two private pool villas for an exclusive experience.

Yes, we offer luxury accommodations with 36 rooms, including 34 cottages and 2 private pool villas. An additional 50 cottages are under construction.

Yes, certain rooms are designed to be wheelchair-accessible. Inquire in advance to ensure availability.
Yes, we offer a floating breakfast in the pool for guests staying in pool villas.

es, guests can enjoy a candlelight dinner on our lawn with panoramic views, also in the sit-out areas of respective rooms or the lawn area adjacent to the rooms.

Dining & Cuisines

Yes, our on-site restaurant, White Elephant, offers local delicacies, international favourites, and chef’s specials.
The restaurant serves local delicacies, international dishes, and chef’s specials.
Must-try dishes include Sholayur Chicken, Varagampadi Mutton, Nei Podi Kozhi, and Uppu Kari.
Yes, breakfast is included and is served from 7:00 AM to 10:00 AM daily. If your stay is booked without breakfast, additional charges will apply.
Yes, you can. This is applicable for Lunch & Dinner.
While we primarily offer à la carte dining, a buffet is available during special weekends, festival holidays, group bookings, and always for breakfast.
Yes, we offer private Barbeque dinners, candlelight dinners, riverbed dining, and other unique dining experiences.
Yes, in-room dining is available. To place an order, call our in-room service and enjoy your meal in the comfort of your room.
No, we don’t have a permit room.

Leisure & Activities

Nearby attractions include Silent Valley National Park, Siruvani River Dip, Windmill Trekking, Nigiri Biosphere Nature Park, and Baralikadu visit. Our front desk can help you plan your day trips. Please note that access to some places may be subject to availability according to government regulations, and additional charges might apply.
Yes, we organize trekking experiences designed to explore the beautiful landscapes surrounding the resort and the nearby windmill area.
Yes, our pool includes a shallow area designed for children, along with features like man-made waterfalls and a water slide.

No specific pool membership is offered, but guests have full access to our open-sky pool with slides and mini waterfalls during their stay.

Activities include a kid-friendly pool, nature walks, games, and a play area. Special activities can be arranged upon request.
Yes, we organize campfires for guests to enjoy the natural surroundings.
Yes, we offer customizable day-out packages that include access to our swimming pool, meals, nature walks, and more.
Our spa is currently under construction and will be ready by January 2025.

Banquet, Weddings & Meetings

Yes, Tuskers Hill Resort has a conference hall. Our conference hall is designed to accommodate business meetings, conferences, and corporate events, with a capacity to host up to 200 guests.

Yes, our banquet hall accommodates up to 200 people, and our open lawn can host 400-500 guests for weddings, parties, and corporate events.
Yes, we welcome pre/post-wedding shoots. Contact us to arrange your session.

Resort Rules

  • Check-in: From 2:00 PM
  • Check-out: By 11:00 AM
Early check-in and late check-out are subject to availability and may incur additional charges. Please contact the front desk for assistance.
It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the resort.
Yes, it is mandatory for all guests to present valid photo identification at the time of check-in.

The primary guest must be at least 18 years of age to be able to check into the hotel. He/she can be accompanied by guests aged below 18.

Yes, children can stay at the resort if accompanied by a parent or guardian. Valid ID proof must be presented at check-in.
Loud music is generally not permitted to maintain the tranquility of the resort.

Smoking is permitted only in designated areas. Alcohol consumption is allowed in rooms, but the resort does not supply liquor.

The resort is located in Attapadi, a ‘liquor and drug-free zone.’ Drinking is allowed within rooms, but the resort does not supply any liquor.
Guests are allowed to access common areas and designated guest facilities. Some areas may be restricted for maintenance or safety reasons.

Payments

We accept all major credit cards, debit cards, net banking, and UPI payments.
A deposit is typically required for incidentals. The amount may vary based on the length of stay and services used.
Yes, cash payments are accepted.
Credit card information is required to guarantee your booking and may be used for pre-authorization according to our cancellation policy.

Detailed cancellation policy: https://tuskershill.com/cancellation-and-refund-policy/

No, foreign currency is not accepted. Payments must be made in INR.
No, there is no ATM on-site, but the nearest ATM is located in Anaikatti.
Yes, we offer seasonal promotions and discounts for corporate bookings. Please check our website or contact us for current offers.

Safety & Security

Yes, the resort is safe for solo travellers. We have security personnel on duty 24/7.
Yes, the resort is secured with 24-hour security and CCTV surveillance.
Yes, each room has a personal safe for your valuables.
Yes, a first-aid kit is available at the front desk. In emergencies, we can arrange medical assistance.
We do not have a doctor stationed at the resort, but we can arrange for a doctor on call in emergencies. Nearby hospitals and clinics are easily accessible for any medical needs.

Additional Services

Yes, laundry services are available for an additional charge. Please contact housekeeping for assistance.
Yes, our travel desk can assist with transportation, sightseeing tours, and other travel arrangements.
Currently, we do not offer babysitting services. However, our staff can assist with recommendations.